Looking to improve an archaic industry, ETA decided to revolutionize the way automotive parts are handled and delivered. Instead of just focusing on the part and the sale, ETA decided to cater their business to focus on the client relationship and product quality. This led ETA to spend years building the right relationships with the best suppliers to make sure their clients are 110% satisfied. Over the years as their knowledge of the industry grew so did their market share. Their suppliers knew that they had to keep ETA happy in order to continue to receive the hundreds of orders per month. So they double and triple checked to make sure every part sent meets or exceeds the stringent requirements of ETA. Over the years the company and its selection of parts have steadily grown. Thousands of parts orders have been successfully delivered to satisfied ETA clients.
Exceptional customer service through active listening to our clients and understanding exactly what is needed, is a top priority at ETA. We don’t sell parts, we create solutions! We have old souls and old values, we believe THE CUSTOMER IS ALWAYS RIGHT! If you have any concern or issue, a resolution is just a phone call or email away. We will respond to any email request within 24 hours, and will always provide a fair resolution. Order the wrong Part? We have an easy return process. Have an issue with a part? We are on your side. Call us and we promise to make it right.